This policy covers how Market Monitor treats personal information that Market Monitor collects and receives, including information related to your past use of Market Monitor products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This also covers the new General Data Protection Regulation (GDPR) which took effect in the UK from 25 May 2018.
Market Monitor is based in Uckfield, East Sussex and is owned and operated by The Marketing Eye, a digital marketing services agency. The registered address is Yew Tree House, Lewes Road, Forest Row, East Sussex RH18 5AA. Our trading address is Nelson House, 122-126 High Street, Uckfield, East Sussex, TN22 1PX. Our company number is: 5350145. You can contact us on 01825 765617.
The personal information we collect from you might include your name, address, email address, IP address, and information regarding what pages are accessed and when. Other information may also include:
We will only collect and use your information where we have lawful grounds and legitimate business reasons to do so.
By submitting your data to Market Monitor, you are confirming the following:
Market Monitor uses information for the following purposes:
We have physical, electronic, and procedural safeguards that comply with government legislation and regulations to protect personal information about you. We will ensure we have appropriate physical and technological security measures to protect your information regardless of where it’s held. We will ensure that when we outsource any processes the supplier has appropriate security measures in place.
Under no circumstances do we keep any record of your payment information (such as credit / debit card information) this information is securely deleted as soon as the purchase is complete.
Market Monitor does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
Market Monitor works with vendors, partners, advertisers, and other service providers in different industries and categories of business.
If you have any questions regarding the processing of your personal data you should contact the data controller: Market Monitor, Nelson House, 122-126 High Street, Uckfield, East Sussex, TN22 1PX, email: firstname.lastname@example.org or telephone 01825 765 617.
You have the right to object to:
We will continue to review and assess the quality of our information. We will implement and adhere to information retention policies relating to your information and will ensure that your information is securely disposed of at the end of the appropriate retention period.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
You have the right to be provided with clear, transparent and easily understandable information about how we use your information and protect your rights.
You have the right to obtain access to your information. This enables you to verify the data we hold and check that we are using your information in accordance with data protection law.
You can request access to your information by emailing Market Monitor at email@example.com from the email address which we hold on our database, or by providing appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We will provide this information free of charge, and no later than 30 days from the receipt of request.
Where the request is manifestly unfounded or excessive, we reserve the right to charge a fee. We may also charge a fee if you require further copies of the same information.
You are entitled to have your information corrected if it is inaccurate or incomplete.
This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future. For example, if you unsubscribe from our emails, we need to retain your email address in order to make sure you don’t receive any future emails, unless you advise otherwise.
You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.
You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted about new products, services or industry news).
You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator:
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
Phone: +44 (0) 1625 545 700
If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.
Market Monitor may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Market Monitor account or by placing a prominent notice on our site.
If you have questions or suggestions then please contact us at firstname.lastname@example.org